We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
19 Dec 2018 13:48
same as previous order. Nice.
19 Dec 2018 09:43
19 Dec 2018 04:57
The bottle, delivery was florid, but it quickly and easily) To use bottle is very convenient, there are small defect on the cover, but it does not bother me, color gray, but it is also a plus, I like it more. Does a terrible not smell, after washing all inscriptions on the spot. A great thing.
19 Dec 2018 02:41
19 Dec 2018 00:35
Bottle fire!!! Courier home! Advise
18 Dec 2018 13:51
18 Dec 2018 13:15
18 Dec 2018 10:16
Peter 1.5 months. Have a little plastic smell.
18 Dec 2018 09:52
Cheers, finally, it was my bottle) Thank you)
18 Dec 2018 04:20
High quality. Recommend. Fast shipping. Big thanks for the store
18 Dec 2018 04:15
It's in excellent condition!
18 Dec 2018 02:32
Very جميله but price is a little high
18 Dec 2018 01:59
Super. Bought here for the second and third, other designs on the road.
17 Dec 2018 18:47
U think this is a really lovely drink bottle. Sturdy construction. I've given it a good test when full of water, including shaking, squeezing and turning it upside down, there were no problems at all with leakage. Straw works well. I think the design is good and the handle at the top helps me remove the lid so that's a big plus. On the side there are markings at every 100ml. Came with instructions, care guide and trouble shooting guide in English and I think Chinese. this arrived in just 19 days, was not expecting it for at least another week, store gave really good, fast service and a quality product. A+++++
17 Dec 2018 06:42
Excellent bottle, Thanks!
16 Dec 2018 22:11
Came to the wrong color. Cover is damaged and scratched. Otherwise all OK
16 Dec 2018 07:44
The color is not the same? Seems Grey dark, fast delivery time, nicely protected
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