We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (14)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
19 Dec 2018 08:08
Unfortunately, the shipment is poorly secured and came broken. :(
18 Dec 2018 16:17
Tray good. However, as it was in the stores of OK exactly the same and the money to cover those))) but oh well. Went unharmed. To M. ABOUT. Driving 3 weeks. THE tray is metal. Spoon and metal. Sticks. Smell the tubing, sealed.
17 Dec 2018 14:18
All is good but I asked for the better pack but it was packed in a bag, does not hurt but all the same, as well as all fire
14 Dec 2018 07:50
No complaints, but packaging essentially none at all, just in the package, here is your luck at delivery.
8 Dec 2018 04:31
The Parcel was about a month, all well packed, consistent with the description and photos. Lunchbox roomy, rubberized cover. Have little smell, but only at first. Happy Shopping
6 Dec 2018 22:58
Is fully consistent with the high-quality plastic. No smell. Good container. AND by the way spoon with fork are included.
5 Dec 2018 04:00
Good container. Comfortable, durable. It is not for soup (not sealed, through hole for latching will spill). The Only negative is Spoon, smaller than standard, and is made of metal, which is rust, advise replaced.
3 Dec 2018 22:12
The second to buy, sealed and important that There is much to spoon put
1 Dec 2018 02:47
Not bad container, not very big so on average, no plastic smell spoon and chopsticks metal, cover is good. Can be ordered
29 Nov 2018 01:29
28 Nov 2018 23:44
A Great thing! Packed bad, but it came together. Bomba!!!
27 Nov 2018 00:03
Good lunchbox, there is a little smell, after washing passed, it is good quality, but integrity is not 100%. Check the water, where there are devices has a hole through it oozes.
26 Nov 2018 19:36
Container my expectations. Mine does not fit in a pocket for appliances. Boat well very dumb and funny. Thin, afraid to bend, besides, it is almost flat, without going. Sticks me to anything at all, but oh well. All time took container 1000 ml along to study, and now take on 500. As long as it is not the case
26 Nov 2018 08:00
Great, all look at the photo, advise
25 Nov 2018 10:54
Quite good, but the clips are not very tight so it opens a bit
25 Nov 2018 02:57
Came quickly, just like in the description
23 Nov 2018 14:43
Completely fit the description. Delivery within a reasonable time to Moscow. Items Come fully intact, though Packaging only one bag. Seller and recommend items.
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