We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (16)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
20 Dec 2018 03:16
Good mat, bright and quite thick, slightly velvety feel very nice.
19 Dec 2018 09:54
Very beautiful and comfortable mat! Hand in dog non-slip, a pleasure to deal with. Plus soft enough. Came quickly, delivered by courier.
18 Dec 2018 22:14
The quality is very good!
18 Dec 2018 13:32
Thanks it was as described and I had to sign for it to make sure I got it. Nice yoga mat. Thanks!
18 Dec 2018 04:10
Parcel arrived for 5 days, and manager brought back home! Quite unexpected :) Mat great-beautiful, durable. Hand, of course, slide, because it is. Surface suede. There are traces of movements-Lint wrinkle on the carpet. AND on the floor, laminate, mat did not travel. IN general, good product.
15 Dec 2018 07:15
Excellent mat, just a slip in poses, where the emphasis is on hand. But not critical.
13 Dec 2018 09:40
Cool mat! Very pleasant to the touch) in until you try. There is little smell, hoping to erode.
12 Dec 2018 06:08
Very fast Shipping! For a week! At home!!! Mat comfort and quality! Recommend!!!
12 Dec 2018 05:10
Very cool. As in the photos.
12 Dec 2018 02:27
Article perfectly compliant picture, nice quality, very soft and very thick! I am very satisfied!
10 Dec 2018 11:03
10 Dec 2018 05:51
Mat chic, sent from Russia, after 6 days after order, was awarded me courier. outside suede, feels it is clear that stretch when performing асан won't. only reserved I brown and blue
10 Dec 2018 02:32
It 'S super fast! Thank You very much)
8 Dec 2018 23:30
Very fast shipping. Good quality, but it is easy "Tourist" and nothing more.
8 Dec 2018 05:59
Super mats for sports activities! Non-slip, Bright, velvety surface. IN gift handy strap for carrying rugs! Costs justified!
6 Dec 2018 23:56
Good mat, nice cover, like shouldn't slide
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