We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
18 Dec 2018 02:56
Perfect as usual. Thank you for small gift plus;-) very fast
13 Dec 2018 23:43
Ordered 11.11 on sale. Shipping a little more than a month to Lower Novgoroda. Sneakers super. Color bright. The 39-40 p-p a little too big. Gift store put socks.
13 Dec 2018 00:07
12 Dec 2018 22:07
Look quality, similar to the original. It 'S a box with socks. Size fit.
10 Dec 2018 05:18
The Parcel was no day of the month. Packed with simple, without box, pure pupyrchatye packages. Nevertheless, do not wrinkle, all in good form. The Conversion Is at first quality, do not stick, do not remove anything not erased inscriptions, sticker side clear, look elegant. The foot 25,0 cm (38,5 Rus. Size) choose 6,5 size here. To say the least, are great toe fingers do not pull out is, at least one size smaller is safe to take. But this is offset by a great lacing, зашнуровала and was like-not hlyabayut, do not fall off. As a bonus, were awesome socks, anglitski Bamboo Carbon Fiber + cotton, soft, comfortable, very pleasant. They would have to order it)) Overall excellent, I like shoes, I liked the store. Recommend.
10 Dec 2018 03:00
Very high quality product, size fit! Immediately ordered two pairs))))
7 Dec 2018 11:27
The Conversion Is nothing, normal. Of course, that палёные. But God will last, think.
7 Dec 2018 03:12
5 Dec 2018 05:53
Until finally shoes. Order 11.11, came today (05.12). Quality is pretty as booked at first. Previous истоптала for two years, despite the fact that wore them in the spring, summer, autumn and even sometimes winter (that's all game, when snow in holes hits). Experienced бесперерывную walking 2 weeks 300 km distance (I so much a month not go), fall under showers and never have spread in the wash. Yes, sometimes removable sole to bend the foot, but this law, all the way. Last straw from them is that fell off base on the heel, ground them down. Not know how long break the originals, but think for these 2 year-term. You will not regret✌ PS. Gift store put socks :)
4 Dec 2018 13:43
Kupłem #7 25 cm. However, size is too large one number. Quality OK
4 Dec 2018 09:43
4 Dec 2018 03:30
Pretty and comfortable! Recommended
3 Dec 2018 18:24
2 Dec 2018 10:06
Great. Very nice and quality. Pulling a little large But well. Highly recommended. Very fast shipping and reception, 17 days. Further came with a Socks Gift! Thank You!
30 Nov 2018 08:04
In view of different shoes! Spring will know quality :) Size US 6,5 clearly fits on 39,5.
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