We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (14)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
16 Dec 2018 21:41
15 Dec 2018 13:43
Running Shoes super cool! I am very happy would take one size bigger, but could be in the size of the boat. Comfortable socks! A month wear-and only positive emotions!
10 Dec 2018 03:52
Cool cross! The size is perfect! A Russian 36 took size 6! ALL SUPER!!! Very happy.
8 Dec 2018 02:52
Light, comfortable, clear Cros)
7 Dec 2018 06:53
Sneakers super! Come in two weeks before Latvia. The 41 size 9-тка village perfectly! Put 5 stars.
7 Dec 2018 06:12
5 Dec 2018 10:39
At Last arrived my krasovki! Thank You!! Good size
4 Dec 2018 07:47
Beautiful shoes, get them for a long time. To even open dispute, but everything was settled peacefully. Good store of the fact. Preparation of noses were a little wrinkled, but not critical. More sad, that table and reviews looked like what size to take, but still I have been great. Must I do not know how to choose the right, my fault))) buy a friend, think it right!) Thank You Very Much!
2 Dec 2018 06:19
Very good quality
26 Nov 2018 13:40
Good shoes! Exact dimension table. Moscow 2 weeks. Track to track. Recommend!)
26 Nov 2018 03:22
didnt recieve goods but store refunded money
20 Nov 2018 22:22
19 Nov 2018 08:49
The price will
17 Nov 2018 03:06
Shoes very beautiful, comfort
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