We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (18)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
13 Dec 2018 11:19
Shoes are soft, light, comfortable, good store, have had a small flaw, some of the money back. Recommend////6.5 to 38
10 Dec 2018 14:10
Todo perfect thanks
10 Dec 2018 04:02
Good Product lace for summer quality period correct recommend store
9 Dec 2018 07:54
Description. Size fit.
8 Dec 2018 00:54
The rosiyskogo 37 ordered 5.5 perfectly fit. Sneakers pure nice, no complaints
7 Dec 2018 14:42
Very comfortable and cute.
2 Dec 2018 02:30
Ordered 15 Oct 13 Nov the parcel arrived on moskov. Region. I ordered pink shoes, but the supplier once said, that is not available and we agreed on black shoes. Parcel normally packed. The shoes have no odor. Sole true plastic))) size me unfortunately did not fit зоят chose the размерномк range. My 39 size (foot length 26 cm ordered size in 8,5 cm was a large size 2.
1 Dec 2018 07:43
I love the workmanship but I normally order a size 8 but this size 8 is more like a size 8.5.
1 Dec 2018 05:57
Take a second time, excellent
1 Dec 2018 02:58
Excellent running shoes, high quality glued, light, comfortable, come quickly. Shoelace child changed, are black as in the description. Thank you!
1 Dec 2018 02:53
Excellent shoes. High quality glued, glue is nowhere to be seen. Very light and comfortable. Come quickly.
19 Nov 2018 09:06
Order 8.5 to 39 size. I have drowned. Extra large size. Dimension table does not conform to. Gave her husband. The 42-43 is just right)))
14 Nov 2018 23:00
Excellent sneaker! 6.5 ordered our 38.а came about 39. Great in general. Big not small, wear'll. Thank You Very Much.
13 Nov 2018 10:32
Thank You very much, super lightweight shoes
10 Nov 2018 07:51
Goods come pretty quickly. Took a grid on the proposed measure foot 26,5 grid 41, and our 40. But turned out to be too big to take a size smaller. Sneakers still summer a thick warm socks not dress. Only stays put insole. Smell is present, as well as good, weightless. Thanks to the store and recommend items.
7 Nov 2018 02:12
Cool thank you
4 Nov 2018 21:09
Very light and comfortable. Stylish. Good value. I have to use heel insert to stop it scratching the back of my foot though. Or order a size up to wear with socks.
2 Nov 2018 07:17
2 Nov 2018 01:12
Shoes men's. Foot wide. Quality standards. Came in 3 weeks Sverdlovsk region.
1 Nov 2018 07:40
Very light but strong. Order more 2 pairs, me in fitness and mother
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