We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (12)
4 Stars (6)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
11 Dec 2018 18:02
ordered L size. Fits perfectly fine. Very nice and soft.
9 Dec 2018 09:51
nice and worm. fabric not good quality..
8 Dec 2018 17:20
Super Nice. Great quality.
7 Dec 2018 16:12
Very pretty, fabrics thick hooded lined very thick. Size slightly small, j'aurai of take M instead of S but no serious j'y goes anyway and don't regret purchasing this sweater that is cheap
29 Nov 2018 09:56
Sweatshirt is nice, but unfortunately the size does not match. Ordered XXXL, and the size matches S, for the star down
28 Nov 2018 14:53
28 Nov 2018 08:35
It came so fast!
22 Nov 2018 00:03
20 Nov 2018 07:29
XL 48 fit, but the model not pritalina as the picture. for me, And Elke can, but Will. later still photo throw off.
15 Nov 2018 08:38
Pull a little fleece inside. Not disappointed my chois
12 Nov 2018 13:36
Just left best a L
9 Nov 2018 16:41
Good warm jacket. Just like in the description. Size in size.
6 Nov 2018 10:12
I like the colour and the size is ok. maybe too much synthetic fabric
5 Nov 2018 08:04
30 Oct 2018 04:08
Sweater good quality normal, no smell. Very slim. Quite convenient. From inside the soft but synthetic
29 Oct 2018 09:46
Sweatshirt excellent vnturi nice body (material like polyester) There was no smell, thread not stuck. After washing, nothing has changed.) On my 42 m took the sat perfectly. Shipping in Peter davolno fast. 2 weeks
22 Oct 2018 11:52
Not bad each a little Wide, But liked the woman
21 Oct 2018 08:50
Select XL, was very loose. Looks fashionable and stylish
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